Programs & Services
The Charlottetown Police Services, working together with the Community, strives to protect life and property and in so doing hopes to improve the quality of life for the citizens of Charlottetown and it’s visitors.
The Administration Section includes Chief Paul Smith; Deputy Chief Gary McGuigan, responsible for operations; and Administrative Assistant Helen McGuigan. This section is responsible for all administrative duties of the department.
It is the responsibility of the Charlottetown Police Services Patrol Division to respond to all calls for police service within the city limits. With more than sixty-five percent of all sworn officers in the police services assigned to the 'Uniform Division', it is by far our largest and most visible component. Officers of the 'Uniform Division' work in one of four policing zones within the City of Charlottetown and respond to over 15,000 calls for service per year. When not responding to calls for service, officers of the Uniform Patrol Division aggressively enforce the traffic laws of the city and province to ensure the safety of our citizens. Members are also actively involved in community initiatives such as School Liaison and D.A.R.E.
During the summer months, we have a bicycle patrol, members on foot patrol and we also have a Motorcycle Unit.
The Bylaws identified below fall under the realm of the Bylaw Enforcement Officer and are acted upon as a result of complaints received from City residents. It is through the enforcement of these Bylaws that the City is able to maintain its image as being a safe and clean environment for all.
Bylaw enforcement encompasses a number of City Bylaws such as the following:
For additional information contact:
Bylaw Enforcement Officer
The Major Crime Unit of the Police Services is comprised of investigators whose primary responsibility is to provide investigative expertise to investigations that by their very nature require additional resources and/or time to thoroughly review the complaint. Members in this unit receive specialized training in a number of areas that allow them to investigate matters to the fullest opportunity available. Major Crime is comprised of key areas of investigation such as: homicides, sexual assaults, serious frauds, etc.
The CPS Street Crime Unit was created in 2007 to address areas of concern, with a focus on community and "quality of life" issues in the City of Charlottetown. Generally, the issues handled by this unit are ones that are more serious in nature and are beyond the first responders' mandate. The frequency of the events is also a factor when involving the Street Crime Unit.
Officers in this unit have the ability to work in uniform or plain clothes, depending on the project. Officers are assigned projects, manage specific files and develop operational plans which will enable them to address the areas of concerns. In some cases, officers from this unit may also be assigned to assist other units within the the CPS or with our other policing partners.
The Forensic Identification Section is comprised of one sworn police officer. This member is a Qualified Forensic Specialist.
The Forensic Identification Section is responsible for:
- Attending all major crime scenes, including homicides, robberies, sex assaults, break and enters; record and preserve the crime scene, collect and analyze evidence
- scaled and detailed drawings
- expert testimony in court
- fingerprinting services in less serious crimes such as stolen automobiles
- photographic services at crime scenes for victims of assault and mischief
This member will utilize several pieces of equipment and techniques while carrying out their duties, some of which are:
- Digital and analog still cameras and video cameras
- Forensic video analysis (using two state-of-the-art forensic video analysis computers)
- Advanced digital graphics, image enhancement
- Covert video installations
- Covert/night vision still photographs and video surveillance
The Telecommunications Section consists of a Coordinator and seven call-takers. This section is responsible for receiving and dispatching all emergency and non-emergency police and fire calls for the City of Charlottetown. It is also the site of one of the 3 Provincial Public Safety Answering Points (PSAP's) for the enhanced 911 Emergency Response System. They dispatch in excess of 14,000 calls annually.
The Court Office is tasked with Court Liaison, receives all court-related matters, and prepares same for Court, Crown Prosecutor's Office, and Department personnel.
The Parking Section consists of a Coordinator and two clerical staff. The Police Services is also responsible for 4 Canadian Corps of Commissionaires who are tasked with parking enforcement in the downtown area.
For convenience, payments of these tickets may be made at two locations. A drop box is available on the main floor of City Hall as well as ticket payments may be made in person or through the use of a drop box at the police station at 10 Kirkwood Drive. If a problem exists with an issued violation, a person may complete a Dispute Resolution Form (available on the main floor of City Hall or the Police Station). As an additional convenience, persons may also direct inquiries on parking tickets to [email protected] or [email protected] or call (902) 629-4041.
Pay your Parking Fine online.
Many articles are turned into the Police Department as found articles. Many of these articles are bicycles which are held in the impound area of the station. Twice yearly (May & October) an auction of bicycles and other property is held at the Police Station. Auction dates can be confirmed through this web site, property office, or local Guardian newspaper. For persons having inquiries with respect to property call (902) 629-4049.
Operational Records Clerks
The Operational Records Clerks section consists of 3 data entry clerks who are responsible for reviewing concluded occurrences on the records management system (RMS). The RMS used is the Police Reporting and Occurrence System (PROS) and is the same system used by the RCMP and several other municpal police forces. They are also responsible for maintaining all records on the Canadian Police Information Center (CPIC). Staff in this section conduct criminal record searches for the International Fingerprint Society of Canada (IFSC) and Commissionaires Ottawa.
Additional services in policing are available to the City through our involvement in Joint Force Operations (JFO) with the RCMP. A JFO provides improved service in a very effective and efficient manner for both agencies. At present, this department is involved in 3 ongoing JFO's.
Subject to demands, 1 or 2 members are assigned to RCMP Drug Section for investigation work in the greater Charlottetown area. This type of operation affords increased resources in the area of drug enforcement.
Three patrol officers and one traffic officer are
presently assigned to the "L" Division Tactical Troop. In other jurisdictions this unit would commonly be referred to as a riot squad. This unit trains on a monthly basis and would be deployed in instances where crowd control is a grave concern.
Emergency Response Team (E.R.T.)
This is a small special tactical unit, more commonly known as SWAT. Two patrol members are presently assigned to this team which train on a monthly basis.